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Citizens Advice Can Help with Winter Worries

Citizens Advice Purbeck

Wareham residents are reminded that free support and help is available this winter if worried about debt and paying bills.

Cost of Living and Debt

The cost of living crisis is an ongoing concern and this combined with worrying about paying post-Christmas bills can cause additional worry and stress.
If, like many, you have debts and find you can’t afford to reduce these after paying your priority bills and essentials, seek advice as soon as possible. Don’t feel you have to manage your situation alone.

You can talk to an adviser at Citizens Advice in East Dorset and Purbeck

Our debt advice is regulated by the Financial Conduct Authority.
We also hold free Income Maximisation advice sessions by appointment at locations across Dorset. Specialist advisers are able to advise on a range of money-related topics with the aim of helping people to budget and manage finances more confidently.


The ongoing increase in energy costs has resulted in many people feeling anxious and worried about paying energy bills. Citizens Advice have a team of energy advisers who can help if you are struggling with energy bills or your supplier. We can offer advice and check to see if you are eligible for extra income or benefits. We can also offer energy saving tips and advice.
If you would like to speak to an energy adviser, call the Energy Line on 01929 775500, leave a message and someone will return your call. Or email:

Crisis Support Bus

Citizens Advice Support Bus Wareham Purbeck

Citizens Advice in East Dorset & Purbeck is currently raising funds for a Crisis Support Bus which will provide vulnerable residents with access to free advice and support. The cost of living crisis has meant that many more people are in need of advice with some unable to access current services due to rural isolation, restricted mobility, cost of fuel or limited access to public transport. The mobile advice unit will deliver a service to rural areas in and around Purbeck & East Dorset, for those who cannot easily access outreaches, local libraries or are digitally excluded. It is anticipated that the bus will be ready for service early 2023.

Donations to the Crisis Support Bus can be made on Aviva’s Community Fund page Aviva will match fund the amount raised.

For more information about Citizens Advice services visit or to speak to an adviser, call the Dorset Adviceline Freephone on 0800 144 8848, 10am-4pm weekdays.

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